Frequently Asked Questions

District Vision Care is an independent, locally owned optometry practice in South Jordan, Utah, founded and led by Dr. Ryan Mortensen, OD. We provide comprehensive eye exams, contact lens fittings, myopia management, dry eye treatment, pediatric eye care, and a full selection of designer eyewear, all in one place.

As an independent practice, we take pride in knowing our patients by name and giving each one the time and attention they deserve.

We're located at 11506 District Dr #400, South Jordan, Utah 84095, in The District, a large outdoor shopping and lifestyle center in the heart of South Jordan. The location offers ample free parking and is easy to reach from across the South Jordan area, including Daybreak, Riverton, Herriman, and Draper.

Dr. Ryan Mortensen is the founder and lead optometrist at District Vision Care. He earned his Doctor of Optometry (OD) degree from the University of Houston College of Optometry after completing his undergraduate studies at Brigham Young University, and has specialized expertise in comprehensive eye care, myopia management, dry eye disease, and pediatric vision.

A Utah native, Dr. Mortensen has deep roots in the community he serves. He's known for taking the time to truly listen to his patients, explain options clearly, and provide honest, unhurried care at every visit. Learn more about Dr. Mortensen →

Our office hours are:

Monday – Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Hours may vary on holidays. We recommend calling ahead at (801) 495-4833 to confirm.

The best way to reach us is by phone at (801) 495-4833. You can also stop by our office at 11506 District Dr #400, South Jordan, UT 84095, or send us a message through the Contact page on this website. We're always happy to answer questions.

Yes! We welcome new patients of all ages. Whether you're new to the area, switching practices, or bringing your child in for their first exam, we'd love to have you. Just give us a call at (801) 495-4833 and we'll get you set up.

A comprehensive eye exam at District Vision Care goes well beyond checking your prescription. Dr. Mortensen evaluates:

Visual acuity and refraction · Intraocular pressure (glaucoma screening) · Retinal and optic nerve health · Color vision and depth perception · Binocular vision and eye alignment · Screening for macular degeneration, diabetic retinopathy, and cataracts

If you wear glasses or contacts, you'll leave with an updated prescription. We use modern diagnostic equipment to detect issues earlier and more accurately. Learn more about our eye exams →

For most healthy adults, we recommend a comprehensive eye exam once a year. Annual exams allow us to monitor changes in your vision, update your prescription, and catch early signs of eye disease before they become serious.

Patients with diabetes, glaucoma, a family history of eye disease, or other risk factors may benefit from more frequent visits. Dr. Mortensen will recommend a schedule tailored to your individual needs.

The American Optometric Association recommends that children have their first eye exam by age 1, a follow-up around age 3, and then annually once they start school.

Early detection of vision problems like amblyopia (lazy eye) or strabismus (eye misalignment) can make a significant difference in treatment outcomes. Dr. Mortensen is experienced with pediatric patients and uses child-friendly testing that doesn't require your child to read or respond to complex instructions. Learn about our pediatric eye care →

An optometrist (OD) is a licensed doctor of optometry who specializes in primary eye care, including eye exams, diagnosing and managing eye conditions, and prescribing glasses and contacts. Dr. Mortensen is an OD.

An ophthalmologist (MD) is a medical doctor who specializes in eye and vision care and is trained to perform eye surgery. For the vast majority of routine and specialty eye care needs, an optometrist is your primary provider. If surgery is ever needed, we'll coordinate a referral to a trusted ophthalmologist.

Absolutely. We welcome self-pay patients and offer straightforward, transparent pricing. We accept cash, all major credit and debit cards, and HSA/FSA cards. For current exam pricing, please give us a call at (801) 495-4833. We'll give you an accurate estimate before your visit.

A comprehensive eye exam typically takes between 45 minutes and one hour, though it may take a little longer if additional tests are needed or if you're being fitted for contacts for the first time. We recommend allowing a full hour, especially for your first visit.

To make the most of your visit, please bring:

• Your current glasses and/or contact lenses (or their prescription if you have it)
• Your vision insurance card, if applicable
• A list of any medications you're currently taking (some can affect eye health)
• Any questions or concerns you'd like to discuss with Dr. Mortensen

If you're a new patient, plan to arrive a few minutes early to complete intake paperwork.

Yes. Our optical dispensary carries a carefully curated selection of frames from trusted brands in a range of styles, from classic and understated to bold and contemporary. We offer frames in acetate, titanium, and mixed materials, with options for men, women, and children. Our team will help you find a frame that complements your face shape and style.

Every purchase includes complimentary adjustments for the life of the frame. Browse our eyewear →

In many cases, yes. We can fit new prescription lenses into frames you already own. It depends on the age, condition, and style of the frame. Give us a call at (801) 495-4833 and we'll let you know if yours will work.

Turnaround time depends on the lens type and any special coatings you choose. Standard lenses are typically ready within 7–14 business days. We'll give you a more accurate estimate when you place your order. If you have a specific timeline in mind, just let us know and we'll do our best to accommodate you.

Yes! We regularly fit first-time contact lens wearers and take the time to make sure you're comfortable and confident before you leave the office. We'll guide you through proper insertion, removal, and care, and we'll schedule a follow-up visit to confirm the fit and make sure your vision is sharp. Learn about contact lens fittings →

We offer a full range of contact lens types to suit virtually every prescription and lifestyle:

• Daily, bi-weekly, and monthly soft lenses
• Toric lenses for astigmatism
• Multifocal lenses for presbyopia
• Rigid gas-permeable (RGP) lenses
• Specialty scleral lenses for irregular corneas or dry eye

We carry lenses from leading manufacturers including Alcon, Johnson & Johnson, CooperVision, and Bausch + Lomb.

Yes. With a valid contact lens prescription from Dr. Mortensen, you're free to order lenses through any authorized retailer. We can also order your lenses directly through our office, which ensures you always receive the exact brand, power, and fit prescribed specifically for your eyes.

We accept most major vision insurance plans, including VSP, EyeMed, UnitedHealthcare Vision, Aetna Vision, Cigna Vision, BlueCross BlueShield, Humana Vision, Davis Vision, Superior Vision, Anthem Vision, Utah Medicaid, CHIP, and select Medicare Advantage plans.

If you don't see your plan listed, please call us at (801) 495-4833. We may still be able to help, and we're happy to verify your benefits before your visit at no charge. See the full insurance list →

Yes, District Vision Care is an in-network provider for VSP (Vision Service Plan), one of the most widely used vision insurance networks in the country. Many of our patients use their VSP benefits for annual exams, glasses, and contact lenses. Call us at (801) 495-4833 and we can verify your specific VSP coverage before your appointment.

Yes, we accept Utah Medicaid and the Children's Health Insurance Program (CHIP). We serve patients across a range of insurance situations. Call us at (801) 495-4833 to confirm your specific Medicaid coverage before your visit.

No problem. We see self-pay patients regularly and offer straightforward, transparent pricing. We accept cash, all major credit and debit cards, and HSA/FSA cards. Financing options may also be available. Give us a call at (801) 495-4833 and we'll walk you through pricing so there are no surprises.

Our exam fees are competitively and transparently priced. The exact cost can vary depending on the type of exam and any additional testing needed. We recommend giving us a call at (801) 495-4833 for current pricing. We'll give you a clear estimate before your visit.

We're at 11506 District Dr, Suite 400, South Jordan, UT 84095, inside The District, the large outdoor shopping and lifestyle center on the west side of South Jordan. From I-15, take the Bangerter Highway south and head west on District Drive. We're on the ground level with free parking directly outside.

Get directions →

Yes. District Vision Care is just a short drive from the Daybreak community. We're located in The District shopping area, one of the most recognizable landmarks in South Jordan and only a few minutes from Daybreak by car. Many Daybreak residents make us their neighborhood eye doctor. We'd love to be yours, too.

Absolutely. Our location in South Jordan puts us within easy driving distance of Draper, Riverton, Herriman, Bluffdale, and other nearby communities along the Wasatch Front. If you're looking for a great eye doctor anywhere in the greater South Jordan area, we'd love to be your practice.

Yes. The District offers ample free parking right outside our suite. You won't need to worry about finding a spot or paying for parking. We're on the ground level, which also makes us easily accessible for patients with strollers, wheelchairs, or other mobility considerations.

District Vision Care is one of the closest full-service optometry practices to the Daybreak community, located just minutes away in The District shopping center at 11506 District Dr #400, South Jordan. We offer comprehensive eye exams, contact lens fittings, designer eyewear, and specialty care including myopia management and dry eye treatment.

We're welcoming new Daybreak patients and would love to be your local eye care provider. Give us a call at (801) 495-4833.